In addition to the care and resources available on Tulane's campus, there are several community resources available throughout the Greater New Orleans area. Each of the resources listed below are confidential and available 24/7 to both students and employees.
New Orleans Family Justice Center
New Orleans Family Justice Center: 504-866-9554 (24/7 hotline)
The New Orleans Family Justice Center is a confidential resource based in New Orleans and offers comprehensive services to victims of domestic violence, sexual assault, stalking, and child abuse.
For immediate assistance, call their 24-hour hotline: 504-866-9554.
Services available include:
- Advocacy
- Counseling
- Emergency safe housing and transitional housing
- Civil and criminal legal services and assistance
- Immigration legal services
HOPE Clinic at the Family Justice Center
Address: 701 Loyola, Suite 108 (same building as NOFJC, 1st floor)
Hours: Monday-Friday 9am-6pm
Payment: Medicaid, all major insurance & sliding scale fees. All forensic services are free of charge.
Clinic main number: 504-503-0878
Forensic Program number: 504-355-0857
The NOFJC also hosts a forensic program and clinic for survivors of sexual assault and intimate partner violence, the HOPE Clinic. HOPE clinic offers forensic medical exams in a private, trauma-informed setting for survivors of sexual assault, domestic violence and non-fatal strangulation. Forensic exams include a health checkup, evidence collection, documentation of any injuries and preventative medications for STIs, pregnancy and HIV when applicable.
The forensic program and clinic serve survivors of 18 and older. If a survivor reports recent strangulation or loss of consciousness (associated with the assault), shows signs of severe injury, acute intoxication, altered level of consciousness, medical, or psychiatric concerns, the Family Justice Center will refer the survivor to University Medical Center or the hospital of their choice. Tulane students may call the Student Affairs Professional on Call (SAPOC) for a ride to the clinic and/or a professional staff member to accompany them. The Family Justice Center can also provide confidential transportation assistance to students and employees.
Metro Centers for Community Advocacy
Metro Centers for Community Advocacy: 504-837-5400 (24/7 hotline)
Metro is a confidential off-campus resource dedicated to supporting survivors of sexual assault, intimate partner violence, stalking, and child abuse. In addition to a 24/7 hotline , Metro provides wrap-around services including individual advocacy, information and referrals, group support, medical advocacy, legal advocacy, sheltering, individual support, safety planning, and caregiver support to survivors in eight Louisiana parishes, including the New Orleans area.
All services are free and confidential.
Sexual Trauma Awareness and Response
Sexual Trauma Awareness and Response: 855-437-STAR (24/7 hotline)
STAR is a confidential, off-campus resource dedicated to supporting survivors of sexual trauma. All of STAR's services are free.
STAR offers a 24/7 hotline and assistance with the following:
- Understanding and moving past the trauma of sexual assault
- Navigating the criminal and civil legal systems
- Developing plans to keep you safe
- Accompaniment to medical exams, law enforcement interviews and court proceedings
- Legal representation and assistance in matters related to your sexual trauma
University Medical Center
University Medical Center New Orleans (UMCNO) provides trauma-informed care in a safe environment after an assault, including FREE forensic medical examination. 24/7 Forensic Services are provided at UMCNO for ages 15 & up by physicians and specially trained forensic nurses. The Forensic Program is located at University Medical Center New Orleans in the Emergency Department. To access service, please come to the 2nd Floor of the Emergency Department and request a forensic consult. Tulane students may call the Student Affairs Professional on Call (SAPOC) for a ride to UMC and/or a professional staff member to accompany them. STAR and the Family Justice Center can also provide confidential transportation assistance to both students and employees.
UMCNO also houses the Seeds of NOLA Trauma Recovery Center. The center provides wraparound services to people whose lives have been disrupted by traumatic injury and violent crime, including but not limited to sexual assault and intimate partner violence. Services are available to any individual (age 13 or older) who has experienced a physical trauma. Healing services offered include psychotherapy, support groups, medication management, case management, legal assistance, and community referrals.
Tulane-Lakeside Hospital
Anyone age 15 years and older, regardless of gender, location of the crime, where they live, or if there is police involvement, can be seen at Tulane-Lakeside Hospital by Sexual Assault Nurse Examiners (SANEs) who are available 24/7. The SANEs can collect forensic evidence, offer information about legal and medical options, provide STI screening as well as STI and pregnancy prevention medication, evaluate for injuries and illnesses, and provide referrals for follow up care. Tulane students may call the Student Affairs Professional on Call (SAPOC) for a ride to the hospital and/or a professional staff member to accompany them. STAR and the Family Justice Center can also provide confidential transportation assistance to both students and employees.
